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<BaseLayout title="Noise" description="Noise information, complaints process, and legal context for Swansea Airport.">
  <section class="container prose">
    <p class="eyebrow">About</p>
    <h1 class="section-title">Noise</h1>

    <p>
      Swansea Airport, and its proprietors Swansea Airport Stakeholders Alliance, always look to
      operate in a way to minimise any negative impact on its neighbours and the local environment
      as much as we possibly can, whilst of course ensuring we can carry out our operations as an
      aerodrome as effectively as possible.
    </p>

    <p>
      The impact of noise will always be a consideration in any operational planning that takes
      place. The aerodrome is also putting a register of noise complaints into place, so that we
      can monitor noise matters in certain areas to ensure we have the maximum knowledge available
      when making decisions.
    </p>

    <p>
      The aerodrome authority will always monitor the situation, and attempt to advise based pilots
      of any sensitive areas.
    </p>

    <p>
      With the above said, it should be noted that we are not an Air Traffic Control authority, and
      that the conduct of any flight is solely under the authority of the commander of the aircraft.
      Neither Swansea Airport, nor Swansea Airport Stakeholders Alliance, has authority to direct,
      control, restrict, or otherwise interfere with the chosen legal actions or decisions of the
      aircraft commander.
    </p>

    <p>
      It is also worth noting that s.79(6) of the Environmental Protection Act 1990 specifically
      exempts aircraft noise from the general noise nuisance controls which exist under that
      legislation, and s.76 of the Civil Aviation Act 1982 exempts an aircraft that was being flown
      in accordance with the regulations governing aircraft flight from prosecution for trespass or
      nuisance.
    </p>

    <p>
      If you believe that a flight was conducted contrary to those regulations, then a complaint can
      be filed online with the Civil Aviation Authority, who has the power to investigate (search
      for CAA Form FCS1520).
    </p>

    <h2>Contact and complaints</h2>
    <p>
      If you would like to discuss noise at Swansea Airport with us, please feel free to email
      <a href="mailto:tower@swansea-airport.wales">tower@swansea-airport.wales</a>. Please also
      use this email address if you would like to log a noise complaint.
    </p>

    <p>
      Please be advised we cannot discuss noise issues or complaints over the telephone initially,
      and all such matters have to be raised by email initially.
    </p>

    <p>
      When sending an email, please set the subject to <strong>NOISE COMPLAINT</strong> and try to
      include the following:
    </p>

    <ul>
      <li>The date of the event</li>
      <li>The time of the event</li>
      <li>The location affected</li>
      <li>If possible, the aircraft registration (often found on the underside of the wing)</li>
      <li>
        If registration is not possible, a description of the aircraft (visible colours, high wing
        or low wing aircraft, number of engines, etc.)
      </li>
    </ul>
  </section>
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